Club ProMIX

Privacy policy

Updated on Oct 11, 2026 · HOUSE FILMES, CNPJ 34.128.266/0001-36

This policy explains which personal data Club ProMIX collects, what it is used for and what your rights are, under Brazil's General Data Protection Law (LGPD, Law 13.709/2018).

1. Data we collect

  • Account: first name, last name, email and password (stored encrypted; not even the team can read it). A photo, if you choose to add one.
  • Subscription: plan, start and renewal dates, payment method and billing history. Card details stay with Stripe or Mercado Pago and never pass through the Club.
  • Usage: videos downloaded, date, IP address and browser for each download and each sign-in.

2. What we use it for

  • Providing the service: keeping your account, enabling downloads and enforcing the monthly limit (performance of contract).
  • Billing and notices about renewals and declined cards (performance of contract).
  • Preventing fraud and account sharing (legitimate interest).
  • Meeting legal obligations, such as keeping access records (legal obligation).
  • Answering you when you contact our support.

3. Who we share it with

We do not sell your data. We share only what is needed with the services that run the Club:

  • Stripe and Mercado Pago: payment processing.
  • Resend: sending Club emails.
  • Cloudflare: storing and delivering the videos.
  • Hostinger: the server that runs the site.

4. International transfers

Some of these services store data outside Brazil. They follow protection standards compatible with the LGPD.

5. Cookies

We use a single, essential cookie that keeps you signed in. We use no advertising or tracking cookies.

6. How long we keep it

  • Account data: while the account exists.
  • Access and download records: at least 6 months, as required by Brazil's Internet Civil Framework.
  • Payment records: for the period required by tax law.

7. Your rights

At any time, you can:

  • Confirm whether we process your data and access it.
  • Correct incomplete or outdated data (you can change your name, email and photo yourself in My account).
  • Ask for your data to be deleted, subject to legal retention periods.
  • Ask for data portability and to know who it is shared with.

8. Security

The site uses an encrypted connection (HTTPS), passwords are stored encrypted and download links expire within minutes.

9. Contact us

To exercise your rights or ask about this policy, use the channels on the Contact page.